Quality of Work. The Defect Dilemma
Quality problems usually show up when the contract is silent on what “good work” actually means. If the defects process is unclear, repairs can turn into arguments, delays, or partial fixes that do not last. This module helps you make quality and rectification steps clear before work starts.
You will learn:
- How workmanship standards should be described in plain English
- How the defects process should run, step by step, including timeframes
- What wording makes repairs clearer and easier to enforce
You will be able to:
- Spot vague quality clauses that cause disputes later
- Check whether the contract gives you a real repair pathway
- Reduce post-handover stress by setting expectations upfront
Look for this in your contract: workmanship standards, defects process, inspection rights, rectification timeframes.