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NCAT Appeal Panel decision clarifying statutory warranty protections for homeowners purchasing strata townhouses in NSW.
You can be confident that you are getting the right legal advice.
This landmark appeal upheld homeowners' rights to statutory warranty claims under the Home Building Act 1989 (NSW) despite settlement with alleged knowledge of defects. The Appeal Panel found the original Tribunal erred in law by limiting warranty protections based on conveyance contract terms, reinforcing consumer protection for purchasers of newly built strata properties.
Get a Fixed-Fee Quote NowThe appellants, Rodney John Deaves and Danielle Simone Deaves, purchased a townhouse in a strata development at Emu Plains, Sydney. They brought claims against the developer (Sigma Group NSW Pty Limited) and builder (Cazo Constructions Pty Limited) for breaches of statutory warranties under section 18B of the Home Building Act 1989 (NSW) and for breach of duty of care under section 37 of the Design and Building Practitioners Act 2020 (NSW).
The NSW Civil and Administrative Tribunal (NCAT) dismissed most of their claims, finding that the statutory warranties did not apply because the homeowners had settled the purchase contract with notice or assumed knowledge of defects and had not exercised remedies under the conveyance contract.
The Appeal Panel allowed the appeal, finding the Tribunal made errors of law in its interpretation of sections 18B, 18C and 18D of the Home Building Act. The dismissed claims were remitted to a differently constituted Tribunal for redetermination according to law.
The Appeal Panel was required to determine whether the original Tribunal made errors of law in the following areas:
Development consent for the strata development of 15 two-storey townhouses was granted in January 2017. The consent required construction substantially in accordance with approved plans (drawings AO1 Revision B and A02 Revision A prepared by Pre Tech Pty Ltd, dated 30 September 2015). This consent requirement reflects standard Building Act compliance obligations ensuring construction matches council-approved specifications.
On 20 June 2017, the appellants entered into a contract to purchase Lot 2 in the proposed strata plan from the developer. This conveyance contract included standard terms from the 2016 edition Contract for Sale and Purchase of Land in NSW, plus additional clauses governing variations, strata plan changes, and construction amendments.
Between November 2017 and April 2019, the strata scheme was registered and the townhouse dwelling was constructed. The construction occurred under a written contract dated 21 May 2018 between the developer and builder, which included the development consent and approved plans as contract documents.
The appellants settled the purchase in May 2019, after Mr Deaves inspected the property on 6 and 8 May 2019.
The conveyance contract contained several significant provisions relevant to the appeal:
The construction contract between developer and builder required the builder to perform works in accordance with contract documents, which included:
Section 18B(1)(a) warrants that work will be done with due care and skill and in accordance with plans and specifications set out in the contract. Section 18B(1)(c) warrants work will be done in accordance with and comply with the Home Building Act and any other law.
The appellants claimed the following deficiencies constituted breaches of statutory warranties under sections 18B(1)(a) and (c) of the Home Building Act:
The internal space of the lot was allegedly 20% smaller than provided for in the Council development consent and approved plans.
Failure to construct storage space in the attic as allegedly required by approved plans.
Construction of an above-ground water tank instead of a below-ground water tank as allegedly specified in approved plans.
Installation of timber decking in the rear courtyard instead of turf as allegedly specified in approved plans.
Cracked plasterboard, cracked tiles in ensuite bathroom, hot water heater issues, and shower grout defects. The Tribunal ordered these defects to be repaired by both respondents.
The appellants alleged these deficiencies constituted breaches of statutory warranties under sections 18B(1)(a) and (c) of the Home Building Act:
These alleged construction defects fell within the statutory warranty period, triggering defects liability provisions under NSW building legislation.
The claims relied on plans that were part of the construction contract and architectural and landscape plans accompanying the Construction Certificate issued on 15 January 2018.
Section 18B of the Home Building Act 1989 (NSW) implies warranties in every contract to do residential building work. The relevant warranties in this case were:
These warranties cannot be excluded or limited by contract terms. Section 18G provides that any provision of an agreement purporting to restrict or remove rights in respect of statutory warranties is void. This consumer protection framework prevents developers and builders from using unfair contract terms to avoid warranty obligations.
Section 18C(1) provides that a person who is the immediate successor in title to a developer who has done residential building work is entitled to the benefit of statutory warranties 'as if' the developer were required to hold a contractor licence and had done the work under a contract with that successor in title.
Section 18C(2) provides that residential building work done on behalf of a developer is taken to have been done by the developer.
This creates a 'deemed' or notional contract between the purchaser and the developer, giving the purchaser direct statutory warranty rights against the developer. As an immediate successor in title, the first purchaser from a developer gains the strongest statutory warranty protections under NSW building law.
Section 18D(1) provides that a person who is a successor in title to a person entitled to the benefit of a statutory warranty is entitled to the same rights as their predecessor in title in respect of the statutory warranty.
This extends warranty protections to subsequent purchasers, not just the immediate purchaser from the developer. Combined with section 18C, it gives successors in title direct rights against both the developer and the builder for breach of statutory warranties.
The Tribunal made the following orders on 2 June 2022:
The Tribunal found that while the appellants were entitled as successors in title to enforce statutory warranties against both the developer and builder under sections 18C and 18D, the dismissed claims did not fall 'within the ambit' of the statutory warranty provisions.
The Tribunal reasoned that:
The respondents argued before the Tribunal that the appellants' case was defeated by the principle in Allianz Australia Insurance Ltd v Waterbrooke at Yowie Bay Pty Ltd [2009] NSWCA 224.
In Allianz, the Court of Appeal held that a successor in title who acquires a building in full knowledge of its defects suffers no loss from those defects, because any adverse financial impact results from the successor knowingly paying more than the building was worth, not from the builder's breach of warranty.
Whilst the Tribunal did not explicitly cite Allianz, its reasoning concerning the appellants' notice or assumed knowledge of defects and decision to settle without pursuing contractual remedies reflected similar principles about purchaser knowledge negating statutory warranty claims.
The appellants raised 14 grounds of appeal in their further amended grounds lodged on 11 October 2022. The principal grounds relevant to the Appeal Panel's decision were:
The appellants submitted that:
The respondents submitted that:
The Appeal Panel found the Tribunal made fundamental errors of law in its analysis of sections 18B, 18C and 18D of the Home Building Act:
The Appeal Panel emphasised that sections 18C and 18D create a 'deemed' or 'notional' contractual relationship between purchaser and developer, and give purchasers the same rights against the builder as if they had directly contracted with the builder.
As confirmed in MJA Group and Baron Corporation, these provisions create new stand-alone statutory rights - they do not merely assign or vest existing contractual rights.
The Appeal Panel rejected the Tribunal's framing of an anterior question about whether claims fell 'within the ambit' of statutory warranties.
The Panel held that having found the appellants had standing as successors in title and the Tribunal had jurisdiction, the only relevant questions were:
The Tribunal's approach of examining conveyance contract terms and the appellants' assumed knowledge to determine whether statutory warranties applied at all was legally incorrect. This approach effectively allowed contract terms to restrict or remove statutory warranty rights contrary to section 18G of the Home Building Act.
The Appeal Panel distinguished the Allianz decision on multiple grounds:
The Appeal Panel noted that in Allianz, Ipp JA (majority) held that a successor in title who acquires a building in 'full knowledge' of its defects suffers no loss, because any adverse impact results from knowingly paying more than the building was worth, not from the builder's breach.
However, this principle requires actual knowledge of defects and their significance at the time of contract formation - not assumed knowledge at settlement of defects that arose during post-contract construction.
The Appeal Panel emphasised that when determining whether statutory warranties under section 18B were breached, the relevant contract is the construction contract between developer and builder, not the conveyance contract between developer and purchaser.
Section 18B(1)(a) refers to work being done 'in accordance with the plans and specifications set out in the contract' - meaning the contract under which the residential building work was performed.
Furthermore, the construction contract included as contract documents:
The Tribunal's failure to examine whether the works complied with these construction contract plans, and whether any valid variations had occurred under the construction contract variation provisions, was a material error of law. Valid contract variations require written documentation and mutual agreement under Home Building Act requirements, not unilateral developer decisions.
Section 37 of the Design and Building Practitioners Act 2020 (NSW) provides:
(1) A person who carries out construction work has a duty to exercise reasonable care to avoid economic loss caused by defects:
(a) in or related to a building for which the work is done, and
(b) arising from the construction work.
(2) The duty of care is owed to each owner of the land in relation to which the construction work is carried out and to each subsequent owner of the land.
(3) A person to whom the duty of care is owed is entitled to damages for the breach of the duty as if the duty were a duty established by the common law.
The appellants claimed both the developer and builder carried out construction work within the meaning of section 37(1), owed them a duty of care, and breached that duty causing loss.
The original Tribunal found it lacked jurisdiction to determine the claim under section 37 of the Design and Building Practitioners Act. The Tribunal stated it was a legislative creature that could only operate within powers specifically extended to it, and the appellants had shown no satisfactory link to establish jurisdiction under the Design and Building Practitioners Act.
The Appeal Panel held the Tribunal erred in finding it lacked jurisdiction. The Panel found that claims under section 37 of the Design and Building Practitioners Act fall within the Tribunal's jurisdiction to determine 'building claims' under section 48K of the Home Building Act.
Section 48K(1) provides: 'The Tribunal has jurisdiction to hear and determine any building claim brought before it in accordance with this Part in which the amount claimed does not exceed $500,000.'
Section 48A defines 'building claim' to include a claim for payment of a specified sum of money that 'arises from a supply of building goods or services whether under a contract or not'.
The appellants' claim for economic loss under section 37 was for a specified sum of money (stated as exceeding $38,946.78) arising from the supply of building goods or services. This satisfied the definition of 'building claim' and fell within the Tribunal's jurisdiction under section 48K.
The Appeal Panel's conclusion was supported by the earlier Appeal Panel decision in Binah Constructions [2021] NSWCATAP 68, which held that claims for economic loss under the Design and Building Practitioners Act fall within the Tribunal's building claims jurisdiction.
On 31 March 2023, the Appeal Panel made the following orders:
The appellants sought remittal to a differently constituted Tribunal, which the respondents did not oppose.
The Appeal Panel considered such an order was in the interests of justice, applying the approach in Chapman v Nicolosi (No 2) [2023] NSWCATAP 73.
The Panel noted that:
Remittal to a differently constituted Tribunal would ensure the appearance of justice and avoid any perception that the Tribunal member had predetermined views adverse to the appellants.
On remittal, the Tribunal will need to determine:
Sections 18C and 18D of the Home Building Act create new, independent statutory rights for purchasers against developers and builders. These are not merely assigned or vested contractual rights, but distinct statutory entitlements that exist separately from conveyance contract terms.
Terms in a conveyance contract between developer and purchaser cannot restrict or remove statutory warranty rights under the Home Building Act. Section 18G expressly voids any provision attempting to do so. The existence of contractual remedies does not preclude or limit statutory warranty claims.
When determining whether statutory warranties under section 18B are breached, the relevant contract is the construction contract under which the building work was performed, not the conveyance contract. The question is whether the works comply with plans and specifications in the construction contract.
The Allianz principle that purchasers with knowledge of defects suffer no loss requires actual knowledge (or reasonable discoverability) of patent defects at the time the purchase contract is formed. It does not apply where defects arise during post-contract construction and purchaser has only notice or assumed knowledge at settlement.
The NSW Civil and Administrative Tribunal has jurisdiction under section 48K of the Home Building Act to determine claims for breach of duty of care under section 37 of the Design and Building Practitioners Act 2020, as such claims constitute 'building claims' arising from supply of building goods or services.
Where breach of warranty is alleged based on non-compliance with construction contract plans, any defence that plans were validly varied must be established through evidence of proper variation procedures under the construction contract, not merely through assertions that variations were possible.
Works must comply with construction certificate plans and development consent conditions. Variations require proper approval processes and cannot be imposed unilaterally by developers through conveyance contract terms.
This decision confirms that homeowners purchasing newly constructed properties have enforceable statutory warranty rights under the Home Building Act, even if:
Statutory warranty protections exist independently of and cannot be restricted by conveyance contract terms. Homeowners retain the right to pursue warranty claims even if they settle with knowledge of issues.
The decision clarifies that homeowners' knowledge of defects before settlement does not automatically defeat statutory warranty claims. The Allianz principle requiring 'full knowledge' of defects applies only where:
Mere notice, assumed knowledge, or awareness of issues that arise during construction after the purchase contract is signed does not preclude warranty claims. This protects homeowners who discover problems during pre-settlement inspections but proceed to settlement.
Homeowners have direct statutory rights against both developers and builders for breach of warranties:
This dual pathway provides homeowners with enforcement options even if one party becomes insolvent or difficult to pursue.
Homeowners can pursue claims for breach of duty of care under section 37 of the Design and Building Practitioners Act 2020 through NCAT. This provides an additional avenue for recovering economic loss caused by building defects, with a potentially broader scope than statutory warranty claims.
The Design and Building Practitioners Act duty applies to any person who 'carries out construction work' and extends to subsequent owners of the land.
The decision emphasises that compliance with approved plans and specifications in the construction contract (including development consent plans and construction certificate plans) is required to satisfy statutory warranties.
Homeowners should obtain and review:
Discrepancies between what was approved and what was built may constitute breaches of statutory warranties, regardless of conveyance contract terms permitting variations. Development approval compliance is mandatory and cannot be circumvented through purchase contract flexibility clauses or assumed buyer consent.
If you discover building defects or non-compliance with approved plans in your newly purchased strata townhouse, take these immediate steps to protect your statutory warranty rights:
Step 1: Document Everything Comprehensively - Photograph all defects, variations from approved plans, and non-compliant work immediately upon discovery. Obtain copies of development consent, construction certificate plans, registered strata plans, and your conveyance contract. This evidence establishes the factual foundation for warranty breach claims under sections 18B(1)(a) and 18B(1)(c).
Step 2: Obtain Specialist Construction Law Advice - Consult a construction defects lawyer experienced in Home Building Act statutory warranty claims before taking any action. Early legal advice clarifies your rights against both developers and builders under sections 18C and 18D, prevents procedural mistakes, and ensures you understand how the Deaves decision protects your position even if you settled with knowledge of defects.
Step 3: Preserve Your Legal Rights Formally - Send formal notice of defects to both developer and builder within statutory timeframes. Do not sign any documents waiving rights, accepting variations, or acknowledging that settlement defeats warranty claims. Your lawyer should draft these notices to preserve all enforcement pathways under both the Home Building Act and Design and Building Practitioners Act.
Step 4: Understand Your Enforcement Options - You have direct statutory rights against both the developer (under section 18C) and the builder (under section 18D) for the same defects. Additionally, claims under section 37 of the Design and Building Practitioners Act provide alternative pathways for recovering economic loss. NCAT has jurisdiction for both warranty claims and DBPA duty of care claims, offering accessible dispute resolution without immediate court litigation costs.
Alexander v Cambridge Credit Corporation Ltd
(1987) 9 NSWLR 310Causation principle - intervening acts breaking chain of causation
Allianz Australia Insurance Ltd v Waterbrooke at Yowie Bay Pty Ltd
[2009] NSWCA 224Successor in title with full knowledge of defects suffers no loss - distinguished by Appeal Panel
Baron Corporation Pty Ltd v Owners of Strata Plan No 69567
[2013] NSWCA 238Nature of statutory rights under sections 18C and 18D - deemed contractual relationship
Chapman v Nicolosi (No 2)
[2023] NSWCATAP 73Principles for remittal to differently constituted tribunal
Owners Corporation Strata Plan 64757 v MJA Group Pty Ltd
(2011) NSWCA 236Construction contract as relevant contract for determining statutory warranty content
Owners SP 92648 v Binah Constructions PL
[2021] NSWCATAP 68NCAT jurisdiction for Design and Building Practitioners Act claims
Prendergast v Western Murray Irrigation Ltd
[2014] NSWCATAP 69Nature of questions of law - wrong question, irrelevant considerations
Robinson v Hindmarsh Construction Australia Pty Ltd
[2021] NSWCATAP 51Notional contractual relationship under sections 18C and 18D
Walker Group Constructions Pty Ltd v Tzaneros Investments Pty Ltd
[2017] NSWCA 27Commentary on Allianz decision and successor in title knowledge
When you submit your building contract, it's reviewed personally by John Dela Cruz — Principal Lawyer at Contracts Specialist with over 17 years of exclusive construction law experience.
John is an Australian Legal Practitioner and he services NSW, Queensland, Victoria, and Tasmania. He has dedicated his entire legal career to specialise in construction law. As a former Divisional President of the Master Builders Association NSW, he combines deep legal expertise with comprehensive industry knowledge. He maintains daily experience in building dispute tribunals (NCAT, VCAT, QCAT, TASCAT) and courts across multiple jurisdictions.
Unlike generalist lawyers who handle various legal matters, John specialises exclusively in residential building contracts and homeowner protection. Your contract review focuses on identifying unfair terms, clarifying your legal obligations, and protecting you from costly mistakes before you sign.
The Deaves decision demonstrates the critical importance of understanding your statutory warranty protections when purchasing newly constructed properties. Whilst you retain warranty rights even after settlement, the best protection is expert legal review before you sign.
Our fixed-fee contract review service identifies unfair terms, clarifies your legal obligations under NSW building legislation, and ensures you understand your warranty protections before you commit. We analyse your contract against Home Building Act requirements, development approval compliance, and consumer protection standards.
Don't rely on assumptions about what the contract allows or prohibits. Get specialist construction law advice that protects your investment.
Get a Fixed-Fee Quote NowIf you’re a homeowner in New South Wales, it’s crucial to understand Construction Law to protect your investment. This ultimate guide to Construction Law is specifically designed to provide homeowners with essential insights into the legal landscape of home building in NSW.
If you’re a homeowner in New South Wales, it’s crucial to understand Construction Law to protect your investment. This ultimate guide to Construction Law is specifically designed to provide homeowners with essential insights into the legal landscape of home building in NSW.