Get Your FREE Building Contract Assessment Checklist Now - Build Your Dream Home with Confidence!
Are you facing a building dispute while planning a construction project in NSW? Understanding how to file a building dispute claim step-by-step is vital. Download our Building Dispute Claim Guide today to be well-prepared and handle your construction challenges effectively.

Preparing for the Dispute Claim Process

It is crucial to take specific actions to get ready for the process if you are thinking about submitting a construction dispute claim. The procedures you should follow before beginning the dispute claim process are covered in this section.

1. Understanding the types of building disputes

Building disputes can arise from a wide range of issues, such as building delays, subpar work, payment issues, and other contract violations. Understanding the type of conflict you are dealing with is crucial because it will influence the procedures you need to take to resolve it.

2. Gathering evidence to support your claim

It is essential to acquire as much proof as you can to back up your assertion. This may include images, emails, bills, contracts, and any other pertinent records. When presenting documentation as proof throughout the dispute claim process, be careful to keep it organised and simple to find.

3. Reviewing your contract

Review your contract with the builder before submitting a claim for a building dispute. This might assist you in figuring out your rights and responsibilities under the law and whether the builder has disregarded any agreements. If you have any queries or worries regarding the conditions of the contract, it is essential to obtain legal counsel.

Filing a Dispute Claim

A formal method for making a dispute claim entails contacting the relevant authorities or tribunal, crafting and presenting your claim, attending mediation or conciliation, and finally, showing up for the hearing. Here are the essential actions to take:

1. Contacting the Appropriate Authority or Tribunal

The first step in the dispute claim process is to contact the appropriate authority or tribunal. The authority or tribunal will be determined by the nature of your disagreement and the dollar amount of your claim. Some of the authorities and tribunals in NSW that deal with construction disputes include the Office of Fair Trading and NSW Civil and Administrative Tribunal (NCAT).

2. Preparing and Submitting Your Claim

You must prepare and file your claim after getting in touch with the relevant authority or tribunal. Your assertion must comprise:

  • A succinct and unambiguous summary of the dispute’s facts
  • The outcome that you are seeking
  • Any supporting documentation, including images, letters, contracts, and invoices

It is crucial to make sure that your assertion is coherent, clear, and backed up with pertinent data. Additionally, there may be a fee associated with processing your claim.

3. Attending Mediation or Conciliation

Attending mediation or conciliation is the next step after submitting your claim. An alternative dispute resolution can be reached between parties without a formal hearing using alternative dispute resolution procedures including mediation and conciliation.

An impartial third party will assist you and the builder in settlement negotiations during mediation or conciliation. A hearing might be less formal and more expensive than mediation and conciliation. But if you can’t agree on a settlement, you could have to go to a formal hearing.

4. Attending the Hearing

Attending the hearing is the next step if mediation or conciliation does not resolve the issue. You will submit your evidence at the hearing, and the builder will do the same. The evidence presented will be taken into consideration when the tribunal or authority decides.

It is crucial to thoroughly prepare for the hearing, including putting together your arguments and supporting evidence, as well as making sure you comprehend the legal procedure and any applicable rules and laws.

You can file a dispute claim with confidence and improve your chances of success by following these procedures.

Resolving the Dispute

There are various outcomes for the dispute claim once the hearing is over and a judgement or order has been rendered. Here are a few typical results:

Possible outcomes of the dispute claim

1. Decision in favour of the homeowner

If the homeowner wins their case, the builder may be forced to make up for any errors in the initial work, pay damages, or perform further work. A refund of all or a portion of the money given to the builder may also be due to the homeowner.

2. Decision in favour of the builder

Any unpaid fees or costs owed to the builder may be demanded from the homeowner if the judgement is in the builder’s favour. The homeowner might also need to give the builder permission to finish off any outstanding work.

3. Settlement agreement

The parties may occasionally decide to resolve their disagreement out of court. This implies that they haggle about a compromise to end the conflict. This can be accomplished with the aid of lawyers, a mediator, or a conciliator.

4. Enforcing a decision or order

The homeowner may file a lawsuit to enforce the judgement or order if the builder does not voluntarily comply. This might entail asking for an enforcement order before the court or tribunal once more.

5. Appealing a decision or order

Any party may appeal the judgement to a higher court or tribunal if they are dissatisfied with the ruling or order. Before filing an appeal, it’s crucial to get legal counsel because there can be stringent deadlines and formalities that need to be followed.

Overall, it is important to understand that the dispute resolution process can be complex and time-consuming. It is advisable to seek the assistance of a qualified and experienced construction lawyer who can guide you through the process and help you achieve the best possible outcome.

Resolve Your Building Dispute Now

Expert building dispute resolution is just a step away. Connect with our expert building dispute lawyer and start your journey to resolution.

Submit Your Building Dispute Details Here

Step 1: Simply fill out this form, upload your contract and any other dispute-related details.

Step 2: We’ll review it and return to you with a free quote.

Get an Expert Building Dispute Lawyer and Resolve Your Home Building Dispute Now. 

Get Your FREE Building Contract Assessment Checklist Now - Build Your Dream Home with Confidence!
Are you facing a building dispute while planning a construction project in NSW? Understanding how to file a building dispute claim step-by-step is vital. Download our Building Dispute Claim Guide today to be well-prepared and handle your construction challenges effectively.
A Step-by-Step Guide to Filing a Building Dispute Claim

Take Action Now: Protect Yourself in Building Disputes

It is essential to take action in building dispute cases. Delaying action could lead to more significant financial losses and prolong the dispute process. We outlined a step-by-step process for filing a building dispute claim in this article, including understanding the different types of disputes, gathering evidence, reviewing contracts, getting in touch with the right people, preparing and submitting a claim, going to mediation or conciliation, attending the hearing, and settling the conflict. Remember to enforce a decision or order and appeal if necessary.

To ensure that you avoid disputes, download our Builder Licence and Insurance Verification Checklist. As a solicitor and construction lawyer with more than 10 years of experience, I can attest to the importance of verifying builder licence and insurance. It is essential to work with qualified and insured builders to protect yourself and your investment.